Refund policy

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

To start a return, email us at morunibeauty@gmail.com with your order number. If your return is accepted, we'll email you a return shipping label and instructions on where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues: Please inspect your order when it arrives and contact us right away if the item is defective, damaged, or if you received the wrong item, so we can make it right.

Exceptions: Perishable goods(such as food, flowers, or plants),custom or personalized products, hazardous materials, flammable liquids, and gases cannot be returned. Gift cards cannot be returned.

Exchanges: The fastest way to get what you want is to return the item you have, and  once the return is accepted, make a separate purchase for the new item.

refunds: We will notify you once we've received and inspected your return. If approved, you'll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since your return was approved, contact us at morunibeauty@gmail.com.

European Union: If your order is shipped into the European Union, you have the right to cancel or return it within 14 days for any reason. Please contact us at morunibeauty@gmail.com to start your return.